Maricopa County · Phase 1 pilot

Resource Sequencing Navigator

No ID, so you can’t get into shelter. No address, so you can’t get ID. No shelter, so you have no address. This is a real loop — and it has a way out. Tell us what you already have, and we’ll map the next 3–7 steps in the right order, with field-pragmatic shortcuts where they exist.

Verify before you go. Hours, phone numbers, and intake rules change. Call ahead or check the program's website before traveling. If something on this page is out of date, please let us know.

Step 1 of 5 Start over

First, a safety check.

Are you currently fleeing domestic violence, trafficking, or another safety threat? If yes, we’ll skip the general sequencing tool and route you to confidential resources instead.

If you’re in danger right now

Call 911 or the National DV Hotline at 1-800-799-7233 (also reachable by texting START to 88788). Both connect you to local Maricopa County DV shelters confidentially.

Quick exit to weather.gov →

What do you currently have?

Check anything that applies. “Have” means in your possession right now or available within a day (e.g., a family member can mail or hand it to you).

State ID or driver’s licenseAny U.S. state, current or expired within 1 year. Social Security cardOr a tax document with your full SSN. Birth certificateOriginal or certified copy. Working mailing addressWhere you can actually receive mail this week. A phone you can be reached atYours, or one you check daily. Homeless-status verification letterFrom a case manager, shelter, or ADES. Military DD-214 (veterans)Unlocks veteran-specific programs and ID alternatives. Tribal IDMay substitute for state ID at some programs.

Where are you sleeping tonight?

Pick the closest match. We use this to decide whether your first priority should be shelter or something else.

A few quick constraints.

Check anything that applies. These change the order of steps — for example, an active warrant should be handled before shelter intake, not after.

I have children with meFamily shelters and family-specific programs take priority. I’m pregnantUnlocks WIC, AHCCCS pregnancy coverage, and priority shelter access. I’m 55 or olderJusta Center, senior-specific shelters, and SSI eligibility may apply. I’m a U.S. military veteranVA-funded programs (HUD-VASH, SSVF, MANA House) skip most general queues. I have a warrant or active legal holdLegal aid first — some shelters check warrants at intake. I need a sober environmentSober shelters and recovery housing change your shelter options. I have some income (job, benefits, family)Bank account and direct deposit move up the list. I do not have a phoneLifeline phone moves to the top — without it, every callback fails.

Your sequenced plan

Based on what you told us, here’s a workable order. Each step lists where to go, what to bring, and what it unlocks. You don’t have to do them all yourself — a case manager can pull several at once.

What we did with your answers: nothing left this page. No PII was stored, no application was submitted, and nothing was sent to any program. You apply directly with each one.

Something here is wrong or out of date →

Safety first.

We’re skipping the general resource list. Below are confidential paths designed for people fleeing DV, trafficking, or other safety threats. Locations are not listed on this page on purpose.

Start with one phone call — it routes you to confidential local shelter.

National DV Hotline: 1-800-799-7233 · 24/7, multi-lingual, free, anonymous. Tell them you’re in Maricopa County and they’ll connect you to local shelter intake.

Text START to 88788 if calling isn’t safe.

Local Maricopa DV shelters the national hotline can route you to (you can also search their websites for current intake numbers):

Sojourner Center — Phoenix · sojournercenter.org
Chrysalis — Phoenix and Scottsdale · noabuse.org
A New Leaf — East Valley · turnanewleaf.org
De Colores (CPLC) — Phoenix · cplc.org

Trafficking: National Human Trafficking Hotline 1-888-373-7888 or text HELP to 233733.

Quick exit to weather.gov →

Why we don’t list addresses here: DV shelter locations are confidential to protect the people staying there. Calling the lines above is the right entry point — they verify your safety and the available capacity, then route you to a specific location.

You’ve got a plan.

If you’d like to come back to this list, print it now — we don’t save it. If something on it was wrong or you found a better path, please tell us so the next person gets a better tool.

Report a correction

Related tools on Common Ladder:

Maricopa Navigator — full Maricopa resource directory
Stay-Housed Navigator — if you’re at risk of losing housing
CoC finder — if you’re outside Maricopa County